FAQ_Shampoo & Conditioner Bundle
Answers About MD Lash Factor, MD Brow, MD Hair, MD Skin, MD Wellness Products
Welcome to the MD FAQ page—your trusted source for science-backed answers about our physician-developed beauty and wellness products.
Whether you're curious about how to apply MD Lash Factor, looking for solutions for thinning hair with MD Hair, exploring anti-aging skincare from MD Skin, or learning more about our MD Wellness supplements, we've compiled the most frequently asked questions to help guide your journey.
What You'll Find Here:
- How to use our products for the best results
- Safety info for sensitive skin and eyes
- Visible results timelines backed by science
- Ingredient benefits and the research behind them
- Tips for lash care, fuller-looking hair, and skin health
MD products are developed with physician guidance, informed by published research, and made to high-quality standards, designed to help you look and feel your best—naturally. Most MD products are manufactured in the USA; a small number are made by specialty partners in South Korea and Taiwan.
General Questions
Most MD products are made in the USA in FDA-registered, GMP-certified facilities. For certain categories we selectively partner with top-tier specialty manufacturers known for innovation in their respective product categories: MD Flawless Factor and MD Mineral Block are manufactured in South Korea, and the Face/Neck Lifting Mask and MD Extra White Serum are manufactured in Taiwan.
Yes! We offer international shipping. Enjoy free standard shipping on orders over $199. For special requests, please email our team.
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For complete peace of mind, we recommend adding Route Package Protection at checkout. Route safeguards your order against loss, damage, or delays once it leaves our warehouse, so you're fully covered until it's in your hands.
- ★ Fast claims
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Yes. Standard shipping is free on all orders over $199.
MD® products are non-prescription cosmetic and nutraceutical formulations. They contain no bimatoprost, latanoprost, minoxidil, or finasteride. Formulations differ across the MD range — MD Lash Factor®, for example, contains dechloro ethylcloprostenolamide, a cosmetic-grade prostaglandin analogue used as a cosmetic ingredient. Please check the ingredient list on the product you are interested in.
Many MD formulas are also gluten-free, sulfate-free, color-free, fragrance-free, and paraben-free.
MD Hair Bundles
Unlike ordinary cleansing products, it's formulated with StimuCap Peptide Technology to:
- Cleanse and refresh the scalp
- Help hair feel stronger and less prone to breakage
- Support the appearance of fuller, denser-looking hair over time
It doesn't just wash — it leaves hair looking and feeling revitalized.
StimuCap® performance figures are ingredient-level data measured under test conditions; results for the finished product may differ.With regular use, many customers notice:
- Within 1-2 weeks: Fresher scalp and smoother texture
- Within 4-8 weeks: Hair that looks and feels fuller and better conditioned with consistent use
Individual results vary.
The formula is:
- Sulfate-free
- Paraben-free
- Vegan
- Enriched with Aloe Vera and Chamomile extracts for a comforting feel
- Formulated to be gentle on the scalp's natural barrier
- Gentle enough for daily use
Discontinue use if irritation occurs.
This is a cosmetic haircare routine rather than a drug treatment, so it works differently. Formulated with bioactive peptides and amino acids, it helps:
- Condition hair so it looks fuller and feels thicker
- Support the strength and smoothness of the hair fibre
- Keep the scalp clean and comfortable
If you are concerned about hair loss, your clinician can advise on treatment options.
A light, refreshing texture with a subtle botanical aroma. Each wash leaves the scalp clean yet hydrated, and hair luxuriously smooth — a spa-like ritual from a physician-developed formula.
Reach out to our customer care team at customercare@md-factor.com for any questions or product support.
